Refund policy
Return & Refund Policy
We want you to love what you ordered. If something isn't right, we're here to make it right.
Return Window
You have 14 days from the date your order is delivered to request a return. After 14 days, we are unable to accept returns or exchanges.
Eligibility
To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with tags still attached
- Free from damage, odor, or alterations
How to Request a Return
Email us at support@streetofgrace.com with your order number and reason for return. We'll respond within 1–2 business days with next steps.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
Exchanges
We're happy to exchange items for a different size or color, subject to availability. Reach out to us at support@streetofgrace.com to get started.
Non-Returnable Items
Sale items and gift cards are final sale and cannot be returned or exchanged.